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Support at ÐßÐßÊÓƵ

No Space For Hate Harassment Support Team

If you have been a victim or a witness to an incident and require urgent support now please call 999.

To arrange a time to speak to a member of the No Space for Hate advice team please email nsfh@dmu.ac.uk including your contact details.

The team offer advice around wellbeing, reporting options, and academic support.

This inbox will be monitored Monday-Friday, 9.30am-5pm. Outside of this time you can contact the Security Team: 0116 257 7642. They are available 24 hours a day, seven days a week.

We have a relationship with , which also has support options you can access Monday-Friday, 9am-6pm. Their caseworkers offer free, confidential and independent advice and tailored support to meet your needs. You can contact them via webchat, phone 0800 953 9595 or email support@victimfirst.pnn.gov.uk.

have recently announced several new national support options for students from diverse backgrounds including Black students, Muslim students, Punjabi students, Trans students and working class students which ÐßÐßÊÓƵ students can access. Support is available via text, phone, email or webchat for issues including money, mental health, study, housing, relationships and more.. See Support Outside ÐßÐßÊÓƵ below for more information.

• The Mandala Project
• HealthyÐßÐßÊÓƵ
• OpenFaith
• To make a report about a staff member, contact ÐßÐßÊÓƵ Security by phone at 0116 257 7642, or by email at security@dmu.ac.uk

Support outside ÐßÐßÊÓƵ

Victim First caseworkers offer free, confidential and independent advice and tailored support to meet your needs. Up to date availability status for helpline and live chat support can be found on the Victim First front page.

• Helpline : 0800 953 9595
• (accessed via pop-up icon)
• Email: support@victimfirst.pnn.gov.uk

• 24/7 helpline: 0808 1689 111
• Other resources recommended by Victim Support .

Galop are specialists in providing hate crime support for LGBT+ individuals.

• General advice: Email advice@galop.org.uk. Available 10am to 4pm, Monday to Friday.
• LGBT+ Hate Crime Support: Email HateCrime@galop.org.uk or call 0207704 2040. Available 10am to 4pm, Monday to Friday.
• LGBT+ Domestic Abuse Support: Email help@galop.org.uk or call 0800 999 5428. Available 10am to 5pm on Monday, Tuesday and Friday, and from 10am to 8pm on Wednesday and Thursday.

Supportline offers confidential emotional telephone support in the UK for men, women, children and young adults.

• Helpline: 01708 765200
• Email: info@supportline.org.uk

NHS Leicester

• For general mental health support, make an appointment with your GP; they will be able to discuss the options available to you. Remember that you are entitled to see any doctor working at the surgery you are registered at and can make requests to speak to a specific doctor if this will help. The surgery will do their best to accommodate your requests based on availability.
• NHS Leicester mental health support helpline: 0116 295 3060
• NHS Mental Health Central Access Point (for urgent mental health support access): 0808 800 3302. Calls are handled by Turning Point recovery workers.

Student Space provide mental health support for students via phone and online.

• Helpline: 0808 189 5260. You can also use WhatsApp to access Live Chat support on this number
• . Available 4pm to 11pm daily
• Text message support: Text "STUDENT" to 85258
• Email: students@themix.org

Muslim Youth Helpline offers faith and culturally sensitive support by phone or online.

• Helpline: 0808 808 2008. Available 4pm to 10pm, seven days a week
• Email: help@myh.org.uk

Services within ÐßÐßÊÓƵ

Anonymous reporting

We understand not everyone will want to formally report their experiences which is why we have developed . The university will not be able to investigate any reports received via this form, however you telling us about what has happened helps us monitor the prevalence and type of issues ÐßÐßÊÓƵ students are experiencing in order that we can make better use of resources available and ensure that our training programmes and initiatives are being targeted to the appropriate areas.

Other resources

• ÐßÐßÊÓƵ Security: Call 0116 2577642 or email security@dmu.ac.uk. Available 24/7
• Report a hate crime anonymously via the No Space For Hate Anonymous Disclosure Form
• To make a report about a staff member, contact ÐßÐßÊÓƵ Security by phone on 0116 2577642 or by email at security@dmu.ac.uk

Services outside ÐßÐßÊÓƵ

Police

• Non-emergency number: 111
• Emergency: 999
• Local online reporting form:
  National online reporting form:
  Campus police officer PC James Davison can be contacted via ÐßÐßÊÓƵ Security

  Community Security Trust

  The Community Security Trust is a reporting service for people of the Jewish faith.

  • Report an incident by email: incidents@cst.org.uk

  Stop Hate UK

  • 24 hour helpline: 0800 138 1625
  hate crime, report, report a crime, security, ÐßÐßÊÓƵ security

Training is available for staff and students to learn more about hate crime and how to prevent it.

• (LinkedIn Learning is free for all students and staff. Learn .)
• is a project that empowers people to assist victims of bullying, harassment or hate through safe bystander intervention.
• via The Centre for Hate Studies

Isla Dixon - Leicestershire Police Hate Crime Officer

Email Isla at Isla.Dixon@leicestershire.pnn.police.uk or call police extension number 3308323, or call by using extension 8323 using a ÐßÐßÊÓƵ phone.

DSU Executive Officers and Liberation Officers

Executive and Liberation Officers at DSU can be reached via the contact information listed on the .